Mobile Pay, Nagad, Rocket, or bank — transact any way you prefer. acf365 ensures your money is always safe.
Transact Your Way
Bangladesh's most popular mobile banking service. Deposit in as little as 5 minutes via Send Money.
A digital service from Bangladesh Post Office. A great option for fast transactions at affordable rates.
Dutch-Bangla Bank's mobile banking service — highly secure and reliable.
Net banking or BEFTN transfers supported for major banks including BRAC, Dutch-Bangla, and Islami Bank.
Step-by-Step Guide
Log in with your user ID and password. If you're new, complete your registration first.
Click the "Deposit" button on your dashboard to see the list of available payment methods.
Choose your preferred option — Mobile Pay, Nagad, Rocket, or bank — and enter the deposit amount.
Send money to the acf365 payment number shown on screen. Include your user ID in the reference field.
Paste the transaction ID you received after payment into the acf365 deposit form and submit. Your balance will be updated within a few minutes.
Go to the "Withdraw" option from your dashboard.
Select your preferred payment method and enter the withdrawal amount. Keep the minimum and maximum limits in mind.
Make sure the number registered with your withdrawal method is correct. An incorrect number can delay the return of funds.
For your security, an OTP will be sent to your registered number. Enter it to confirm the withdrawal.
Mobile Pay and Nagad typically take 5–30 minutes; bank transfers take 1–3 hours. For any issues, reach out via live chat.
After logging in, open the "Transaction History" menu from the main dashboard.
Filter by date or transaction type (deposit / withdrawal / bonus) to find exactly what you need.
Clicking on any transaction will show you the transaction ID, timestamp, amount, and status.
You can download a list of transactions for a specific period as a PDF or CSV file.
Detailed Information for Each Method
| Method | Minimum deposit | Maximum Deposit | Minimum Withdrawal | Maximum Withdrawal | Processing Time |
|---|---|---|---|---|---|
| Mobile Pay | ৳200 | ৳30,000 | ৳ 300 | ৳ 25,000 | 1–5 min |
| Nagad | ৳200 | ৳30,000 | ৳ 300 | ৳ 25,000 | 2–7 minutes |
| Rocket | ৳ 300 | ৳ 50,000 | ৳ 500 | ৳ 40,000 | 3–10 minutes |
| Bank Transfer | ৳ 1,000 | ৳2,00,000 | ৳2,000 | ৳ 1,50,000 | 1–3 hours |
| VIP (All Methods) | ৳ 500 | ৳5,00,000 | ৳ 1,000 | ৳3,00,000 | Priority |
* Higher limits apply for VIP members. For more details, VIP Page View.
From Request to Cash in Hand
You submit a withdrawal request from the acf365 dashboard and confirm it with an OTP.
The system automatically verifies your account balance and bonus conditions.
The acf365 finance team reviews and approves the request, then forwards it to the payment gateway.
The Mobile Pay/Nagad/Rocket network completes the transfer to your mobile.
A confirmation SMS is sent to your mobile and your winnings are ready to use.
How acf365 Protects Your Money
Every transaction you make is protected with bank-grade encryption. No one can intercept or access your data in transit.
OTP verification is required for every withdrawal. No funds will leave your account without your approval.
If any suspicious transaction is detected, the system automatically raises an alert and launches an investigation.
Identity verification is required for large transactions, helping prevent fraud and money laundering.
Every transaction is logged and stored. Any disputes are resolved fairly based on the records.
For any transaction issue, our support team is available around the clock via live chat or email.
When it comes to financial transactions on online platforms, security is the biggest concern on people's minds — whether you can get your money back if something goes wrong, whether a deposit will actually reflect in your balance, and how smooth the withdrawal process really is. These are completely valid questions. acf365 has been fully transparent about all of this from the very beginning. Every transaction is trackable, you receive updates at each step, and any issues are resolved right away.
Mobile banking is now part of everyday life in Bangladesh — from the local market to utility bills, Mobile Pay and Nagad are used for everything. acf365 has built its payment system around exactly this reality. You can transact on acf365 the same way you use mobile banking every day. No learning curve required.
The deposit process is straightforward, but a few things are worth knowing to avoid unnecessary issues. Most importantly — always confirm acf365's current payment number from the site before each deposit. Payment numbers may change periodically for security reasons. Sending to an outdated number may result in your funds being held up, and getting them back can take time.
One more thing to keep in mind: the reference number. When sending money via Mobile Pay or Nagad, enter your acf365 user ID in the reference or note field. Without it, it takes longer to identify which account to credit, and your balance update will be delayed. This small step can make your deposit go through much faster.
Most withdrawals are processed very quickly. However, there are situations where it may take a little longer — for example, payment gateway maintenance typically runs between 2:00 AM and 6:00 AM. Higher transaction volumes during public holidays can also cause minor delays. Additionally, first-time large withdrawals may require KYC verification.
If it takes more than 30 minutes, contact us via Live Chat with your transaction ID. The acf365 support team will look into it right away and resolve any issues. In most cases, the funds are already on their way — it's just the confirmation that's taking a little longer.
When you play with a bonus on acf365, you'll need to meet a wagering requirement before withdrawing — meaning you must place a certain amount in bets first. For example, a BDT 100 bonus with a 10x wagering requirement means you need to wager BDT 1,000 before withdrawing. This isn't a trap — it's an internationally standard practice. acf365 clearly states these terms before you claim any bonus. If you don't take a bonus, you can withdraw any amount at any time.
Your complete transaction history is available right on the acf365 dashboard — every deposit, every withdrawal, every bonus used, all in one place. This level of transparency is what sets acf365 apart. You always know exactly where your money stands.
Save the SMS confirmation after every deposit, and keep your withdrawal transaction IDs as well. If a dispute ever arises, these details will help resolve it.
If you're new to acf365, start with a small amount your first time. See how quickly deposits go through and how smooth withdrawals are. Once you're comfortable with the process and feel confident, increase your amounts at your own pace. acf365 will never pressure you to deposit more. That freedom is what real trust looks like.
Do not deposit from a third-party account. The account used for deposits must be registered under the same name as your acf365 account. Deposits from a different name will delay the verification process.
Most Frequently Asked Questions